Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
Showing results for 
Search instead for 
Did you mean: 

sure store dat 24 - cannot load media

Gabriele Adrian
Occasional Contributor

sure store dat 24 - cannot load media

I have a HP Sure Store DAT 24 internal tape drive.
It does not load the tape anymore, I cleaned it, I used a brand new tape, still the same problem, anything else I can try before I buy a new one.
Trusted Contributor

Re: sure store dat 24 - cannot load media

Download L&TT and run the Device Analysis Test - in the Analysis results it will give you a better idea at what is happening with the drive. Your firmware may be out-of-date.