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surestore E 2/20 library reboots automaticly

Satish Pai
Occasional Visitor

surestore E 2/20 library reboots automaticly

Hello,

I am facing the problem of DLT autoloader reboot automatically .By giving error in the Web console Log

18 04/11/05 09:18 Library Controller The SCSI bus was reset (21) N/A
19 04/11/05 09:18 Library Controller The SCSI bus was reset (21) N/A
20 04/11/05 09:16 Library Controller Library powered up (20) N/A


This DLT is connected to UPS,.Last time HP had replaced the SMPS also for this problem,but still this problem ocurring.

can Anybody tell me what could be the problem?
4 REPLIES
Marino Meloni_1
Honored Contributor

Re: surestore E 2/20 library reboots automaticly

the message is indicating a reboot of the library, I had some cases like that and it was due to a missing grounding of the electrical power line, this caused strange reboot on the unit

marino
TRAM
Occasional Advisor

Re: surestore E 2/20 library reboots automaticly

I have exactly the same problem.
I think it's a card connection problem.
Anybody have a solution ? Satish Pai ?
Mahesh Kumar Malik
Honored Contributor

Re: surestore E 2/20 library reboots automaticly

Hi Satish

1. Please ask UPS supplier to monitor output supply by power analyser. If OK, library hadware has problem, then log a call with local HP support provider.

Regards
Mahesh
TRAM
Occasional Advisor

Re: surestore E 2/20 library reboots automaticly

I've changed the LVDS library controler but the problem still ocurring.
I don't know if i have to change the slave controlers (6/60) or anythings else (FC cards).
Anybody have a solution ?