Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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tape stucked is the drive

pierre10452
Advisor

tape stucked is the drive

hi all,

i have a tape that is stucked in the drive 2 in a library, this is the first time i have this problem, i tried to use the drive and i receive that the drive is busy, i tried to move the tape but no success.

please help
3 REPLIES
marsh_1
Honored Contributor

Re: tape stucked is the drive

hi,

i would advise you place a call to hp, most of the drives are sealed so if you attempt to open it and remove the tape you may invalidate your warranty or contravene the terms of your contract.
if you wish to do so then provide details of the drive make/type and someone may be able to provide a solution.

good luck

pierre10452
Advisor

Re: tape stucked is the drive

thanks mark

i tried to move it 10 mins ago and it works but i had to recinfigure the tape drive again.

thax for your help

merry christmas and happy new year
marsh_1
Honored Contributor

Re: tape stucked is the drive

hi,

happy christmas and new year to you too, glad you got it sorted without having to resort to an engineer.

good luck