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тАО09-28-2005 08:22 AM
тАО09-28-2005 08:22 AM
ultrium 1/8 tape library error code BB
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тАО09-28-2005 08:58 AM
тАО09-28-2005 08:58 AM
Re: ultrium 1/8 tape library error code BB
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тАО09-28-2005 09:02 AM
тАО09-28-2005 09:02 AM
Re: ultrium 1/8 tape library error code BB
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg75116
The error BB is an unload timeout (no suprise). The document suggests to power-cycle for starters.
Let us know what the drive type is if the error persists.
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тАО09-28-2005 09:07 AM
тАО09-28-2005 09:07 AM
Re: ultrium 1/8 tape library error code BB
Thanks....
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тАО09-28-2005 09:33 AM
тАО09-28-2005 09:33 AM
Re: ultrium 1/8 tape library error code BB
Does the tape attempt to eject from the drive but fails to get removed by the gripper, or does it not eject at all?
Before trying this, the first thing I would suggest is to install HP Library & Tape Tools (www.hp.com/support/tapetools) and collect a support ticket (to capture the drive and autoloader fault logs).
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тАО10-05-2005 11:51 AM
тАО10-05-2005 11:51 AM
Re: ultrium 1/8 tape library error code BB
You can then try turning the thumb wheel. You may have to take the tape slot off the track to get to the thumb wheel. The tape slot pops off the track fairly easily.
Here is an HP document for assitance.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg75115
Good luck