veritas error message.

[bencruise]

ob server: BCKSRV01
Job name: exch01_full
Job started: 2004/4/19 at 17:37:31
Job type: Backup
Job Log: BEX09.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name: COMPAQ 2
Drive Name: COMPAQ 1
Slot: 10
Media GUID: {C9C5E695-968F-4CC5-9244-796FFE53BF17}
Media Label: FSQ411
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: Media Pools

======================================================================
Job Operation - Backup
Media operation - append.
Hardware compression enabled.
======================================================================
The Remote Agent for Windows NT/2000 does not support the requested device -- performing standard backup.

Media Name: "Media created 2/9/2004 08:00:02 PM"
Backup of "\\EXCHCLUSTER01\Microsoft Information Store\Clu01SG01 "
Backup set #31 on storage media #8
Backup set description: "exch01_store01_full"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 2004-4-19 at 17:41:14 .

Drive and media information from media mount:
Robotic Library Name: COMPAQ 2
Drive Name: COMPAQ 1
Slot: 3
Media GUID: {0074A277-17A2-4D35-AE29-2111B56ACE0D}
Media Label: UOA025S
Overwrite Protection Time Left: 2 Weeks
Append Time Left: Infinite
Targeted Media Set Name: Media Pools
Backup set #31 on storage media #9

Storage device "COMPAQ 1" reported an error on a request to write data to media.

Error reported:


please help.

[Allan_24]

Hi,

Based from the logs,your are utilizing clustered exchange server. "It is informational, and does not indicate a problem with the backup operation".

Have a look at this

http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=does%20not%20support%20the%20requested%20device&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f241877%2ehtm

Regards,
@@,?