Technical Support Services
Showing results for 
Search instead for 
Did you mean: 

Be aware of the 12th key success factor for any cloud deployment


In his article “how to identify the ideal private cloud technology vendor”, Torsten Volk, a senior analyst at EMA (Enterprise Management Associates), is proposing 11 key success factors to any cloud deployment, meaning that any technology vendor able to provide those would be an ideal private cloud technology vendor. It’s a nice list. However, Torsten forgets one key success factor, a very important one that too many people do not consider before they make their choice: how is that vendor able to assist you in your daily operations to make it work and evolve at its optimal level?


Cloud is a complex word. It means interacting with multiple technologies. Avoiding multiple traps and challenges. Reviewing lots of processes. Having multiple skills that are still scarce. Making multiple choices to satisfy the demands of the Business. Making it agile, scalable, cost effective…


If you follow me, you may have understood that the support services that your vendor will be able to provide are key. So don’t hesitate to talk support services early in your Cloud project. It is not something to consider after you’ve implemented it. It needs to be an integrated part of the solution, built into the design of your cloud.


HP understands it well. HP Datacenter Care provides all the required services you need to have a successful Cloud experience – always in a way that will fit with your unique environment. Watch the short video (1 minute, 21 seconds) ‘Your journey to the Cloud”, and visit our Datacenter Care Services page for more information.



Get solutions from the Experts. See what else they can do for your Business here.

0 Kudos
About the Author


28-30 November
Madrid, Spain
Discover 2017 Madrid
Join us for Hewlett Packard Enterprise Discover 2017 Madrid, taking place 28-30 November at the Feria de Madrid Convention Center
Read more
HPE at Worldwide IT Conferences and Events -  2017
Learn about IT conferences and events  where Hewlett Packard Enterprise has a presence
Read more
View all