Telecom IQ
Showing results for 
Search instead for 
Do you mean 

Communications Service Providers: your big data is not only about CDRs

Alain_Decartes on ‎11-14-2013 06:52 AM


This blog discusses how communications service providers (CSPs) can use Big Data. While CSPs are swimming in call details records, these are not the only source of data that CSPs can use. For example, customer feedback telephone calls, click-stream and social media streams can provide insight into the CSPs products, the likelihood of customer churn and attempts at fraud. 


Read full blog article :

0 Kudos
About the Author


Success-oriented marketing professional with domestic and international experience conveying Value Added Services and IT Services for Communications Service providers’ technologies and markets worldwide, including Cloud Services, Voice and Intelligent Network Services, Network Function Virtualization, Enterprise Mobility, Big Data and Security markets, to achieve leading positions in the cloud, communications and IT service provider segment (direct and indirect).

Nov 29 - Dec 1
Discover 2016 London
Learn how to thrive in a world of digital transformation at our biggest event of the year, Discover 2016 London, November 29 - December 1.
Read more
Each Month in 2016
Software Expert Days - 2016
Join us online to talk directly with our Software experts during online Expert Days. Find information here about past, current, and upcoming Expert Da...
Read more
View all