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3 Benefits of Unleashing the Power of Intelligent Spaces

JordanWhitmarsh

Have thoughts or comments on the article below? Let me know: @JordanTechPro

For those of us who spend much of our time in the digital world, it’s easy to forget the pervasive impact that physical spaces have on our lives. We’re familiar with the ways retailers structure space to guide us around a store or direct our attention to specific products, and perhaps we’ve heard interior designers explain how shapes and colors in a room can subtly influence our psychology. When we think of the digital aspects of spaces and places, what likely comes to mind is the GPS systems that have transformed so many aspects of our everyday lives, from mountain hiking to ordering a taxi.

But a new convergence of the digital landscape and physical space is unfolding, one that will take us far beyond the GPS revolution. The rise of intelligent spaces is unlocking the full potential of place, expanding the amazing power of the digital transformation beyond the screens of our devices and out into the close-quarters worlds we occupy.

 Smart, supportive, strategic space

Intelligent Spaces combine ubiquitous, mobile-first connectivity; Internet of Things platforms; and location services to create advanced environments that can delight and empower humans in ways that were hard to imagine even just a couple of years ago.

HPE Pointnext can help your organization create immersive, mobile-first, IoT-enabled Intelligent Spaces for workplace and venues that can:

HPE20170126011_800_0_72_srgb.jpg1) Support users more effectively through personalization. Intelligent Spaces collect inputs and return action based on who you are and where you are. Imagine a hotel room that detects your presence and recognizes you as you walk up to the door, unlocking it automatically. When you walk in, its sets the room temperature to your preferred level, and turns on the TV at your favorite channel.

Next, imagine a close equivalent in your working life – setting up a conference room. The room recognizes you as you approach. As you walk in it turns on the lights, and all the conference equipment comes to life. You’re connected automatically and wirelessly to the projector. If it’s an ad-hoc meeting, the room sends invites to the people you want to attend. If anyone else comes in later, it auto-invites them to the meeting too.

Now imagine the same kind of intelligent, context-aware digital support distributed throughout the facility. You arrive at the office, and security recognizes and admits you. You need to find a desk for the day; a mobile app shows you one based on your location preferences. Once you’re set up at your desk you receive an alert, automatically generated by a kiosk in reception, telling you that you have a visitor. The system creates a digital record of the visitor (replacing the antiquated physical sign-in book) and auto-provisions guest wifi so they’re connected as you head down to collect them. You need to book a meeting room – a mobile app finds the nearest suitable and available space, checking occupancy status in real time, reserving it for you and guiding you along the route as you head over there.

These are just a couple of examples of how Intelligent Spaces can make our work days more hassle-free, more enjoyable, and more productive by cutting through the clusters of small actions that clutter up much of our working lives. The same can apply to venues, increasing loyalty or driving spend.

2) Configure your consumption of space to better fit your economic needs. In addition to organizing and shaping data to guide action, Intelligent Spaces in the workplace can harvest information about how employees use space. That data can provide deep insights into ways to reduce operating costs.

As Kitty Chow and I noted in our article "How to build a more effective workplace" (linked below), unused employee work spaces cost organizations in the United States, on average, $10,000 to $15,000 annually, according to the U.S. General Services Administration. Intelligent Spaces can help you develop a flexible approach to workspace allocation, which in turn opens the door to a wider range of space planning options: for example, what the International Facilities Management Association has called a “growth without growth” strategy – growing the workforce while using the same amount of real estate.

3)Tap into the excitement of new ways of working. The workplace is a beacon for the type of organization you are – indeed, it’s an important part of your brand.

I’ve seen this myself in two organizations in the same industry, same area of London. You walk into one and it’s wall-to-wall cubicles, the walls are painted brown, there’s not much evidence of employee interaction, and the communications systems are pretty uninspiring. You walk into the other and it’s a cathedral of steel and glass, there’s an almost palpable sense of energy and shared activity, the technologies are engaging and exciting. It’s hard to underestimate the impact of that, not only on the people who work in those spaces, but also on visitors – customers, partners, shareholders, board members.

Intelligent Spaces can deliver the kind of excitement that we usually associate with digital-native startups, with the same atmosphere of creativity and innovation (see my post "Digital disruption adn the role of the intelligent edge" linked below). What’s more, the flexibility these spaces provide will be an increasingly important factor in engaging and retaining employees as the competition for talent continues to heat up. Intelligent Spaces seamlessly support employee’s choice of work locations, from hot desk to shared-space to meeting rooms. They complement whatever opportunities an organization offers for working remotely by also providing an attractive on-premises option –  an adaptable environment that’s collaborative at its heart, one that maximizes the potential for human interactions. In short, Intelligent Spaces expand the element of choice. And choice is critical to engagement, because it’s critical to empowerment.

People possess an immense capacity for developing loyalty to places. It’s worth putting a lot of thought into creating Intelligent Spaces that encourage and reward that emotional investment.

To learn more about Intelligent Spaces—Workplace from Hewlett Packard Enterprise, see the video below. 

Reach out to HPE Pointnext to get started today, or get inspired with these additional resources:

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About the Author

JordanWhitmarsh

Jordan Whitmarsh is a global solution strategist and digital advisor for HPE Pointnext. He focuses on helping customers accelerate their digital transformation journey in an edge centric, data driven and cloud enabled world.

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