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Error Booting GS80

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Occasional Advisor

Error Booting GS80

this is the output log for the issues with my GS80

Initially it gives memory/fan/pci issues on QBB1

**********************************************
Master SCM
Testing SCM EEPROM - Passed
Initializing EVs
SCM Selftest Passed
Polling CSB............................SCM_E0> OCP will be inactive for first 20
seconds after micro reset
SCM_E0>
~I~ CSB Node 10 connection added
SCM_E0>
Querying the modem port...no device detected
SCM_E0> PS1 in PBP0 added
PS2 in PBP0 added
Remote IOR0 added to PBP0
Remote IOR1 added to PBP0
SCM_E0>
~I~ CSB Node 30 connection added
SCM_E0>
~I~ CSB Node 31 connection added
SCM_E0> QBB0 Directory Module Added
Power Supply-2 present in Subrack-1
Power Supply-3 present in Subrack-1
QBB0 3.3V Main Power Converter present
QBB0 3.3V AUX Converter present
QBB0 GP added
MEM0 added to QBB0
MEM1 added to QBB0
MEM2 added to QBB0
MEM3 added to QBB0
IOR01 added in QBB0
CPU0 added to QBB0
CPU1 added to QBB0
CPU2 added to QBB0
SCM_E0> QBB1 Directory Module Added
Power Supply-1 present in Subrack-1
Power Supply-2 present in Subrack-1
Power Supply-3 present in Subrack-1
QBB1 3.3V Main Power Converter present
QBB1 3.3V AUX Converter present
QBB1 GP added
MEM0 added to QBB1
MEM1 added to QBB1
MEM2 added to QBB1
MEM3 added to QBB1
CPU0 added to QBB1
CPU1 added to QBB1
CPU2 added to QBB1
SCM_E0> Still sizing system. Please wait.
SCM_E0> OCP switch is now active and operational

~D~ 01powertrans_end: 0, 0, 0, 0, 00

~D~ 0, 00, 0, 0
Powering on PCI Box 0
QBB-0 Powering ON

~I~ Testing OCP Switch- passed
Power ON Phase INIT
QBB-1 Powering ON

Testing SIO Shared RAM(please wait)

Initializing shared ram
Shared RAM Initialized
SCM_E0>
~I~ QBB0/PSM30 SysEvent: QBB_INIT_CD1 Reg0:7CBC Reg1:37FF (test-0)
(fts/fmask:8f)

~I~ QBB1/PSM31 SysEvent: QBB_INIT_CD1 Reg0:7EBF Reg1:07FF (test-0)
(fts/fmask:8f)

Phase 0
~I~ QbbConf(gp/io/c/m)=000000bf Assign=03 SQbb0=00 PQbb=00 SoftQbbId=00000098
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 f7 33 f7
SCM_E0> ~E~ PCI0/PBM10 SysEvent
~E~ PBM10 Error:
~E~ FAN2 FAIL - POWEROFF IN 40 SECONDS
SCM_E0> .
QBB0 now Testing Step-0
QBB1 now Testing Step-0.......
QBB0 now Testing Step-1
QBB1 now Testing Step-1.........................................................
................................................................................
................................................................................
................................................................................
...................................................
QBB0 now Testing Step-2
QBB1 now Testing Step-2.
QBB0 now Testing Step-3
QBB1 now Testing Step-3......
QBB0 Step(s)-3 4 5 Tested..
QBB1 now Testing Step-4
~E~ QBB1 Error:
~E~ PUP MEM0 NO GOOD ARRAY


*** Error Format: 1 Severity: Hard QBB/CPU: 01/00
Type: XSROM selftest Test: 25h Error: 0001
Rvsn: V6.4-0
FRU1: QBB1.MEM0 MPA
FRU2: QBB1.MEM0 MPDL, MPDH
FRU3: QBB1 QSD0, QSD1, QSD2, QSD3
FRU4:
P1: aaaaaaaaaaaaaaaa (Exp)
P2: 0000000000000000 (Rcvd)
P3: 00000f8fffd1f800 (Addr)
P4: 0000000000000010

SCM: MEM0 callout

QBB1 Step(s)-4 5 Tested

*** Error Format: 2 Severity: Hard QBB/CPU: 01/00
Type: XSROM selftest Test: 25h Error: ABCD
Rvsn: V6.4-0
FRU1: QBB1.MEM0
FRU2:
FRU3:
FRU4:
P1: 0000000000000000
P2: 00000f8fffd01000
P3: 0000000000000000
P4: 0000000000000010

SCM: MEM0 callout
SCM_E0>
Phase 1
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ Slave Shared RAM Incoherent due to master SCM SR Write failure

~I~ QbbConf(gp/io/c/m)=000000bf Assign=03 SQbb0=00 PQbb=00 SoftQbbId=00000098
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 e7 33 f7
SCM_E0>
QBB0 now Testing Step-6
QBB1 Step(s)-5 6 Tested.
QBB0 now Testing Step-7
QBB0 now Testing Step-8.
QBB0 now Testing Step-9....
QBB0 now Testing Step-A.
QBB0 now Testing Step-B....

*** Error Format: 1 Severity: Hard QBB/CPU: 00/00
Type: XSROM selftest Test: 42h Error: 0001
Rvsn: V6.6-0
FRU1: QBB1.MEM0 MPA
FRU2: QBB1.MEM0 MPDL, MPDH
FRU3: QBB1 QSD0, QSD1, QSD2, QSD3
FRU4:
P1: aaaaaaaaaaaaaaaa (Exp)
P2: 00000000ffffffff (Rcvd)
P3: 00000fefffd1f800 (Addr)
P4: 0000000000000090

SCM: MEM0 callout
SCM_E0>

*** Error Format: 2 Severity: Hard QBB/CPU: 00/00
Type: XSROM selftest Test: 42h Error: ABCD
Rvsn: V6.6-0
FRU1: QBB1.MEM0
FRU2:
FRU3:
FRU4:
P1: 0000000000000000
P2: 00000fefffd01000
P3: 0000000000000000
P4: 0000000000000090

SCM: MEM0 callout
SCM_E0>
Phase 2
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ No connection from RIO0 in PCI Drawer(s) 0

~W~ No connection from RIO1 in PCI Drawer(s) 0
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 e7 33 f7
SCM_E0>
QBB1 now Testing Step-C.
QBB0 now Testing Step-C..
Phase 3~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 e7 33 f7
SCM_E0> .
QBB0 now Testing Step-D
QBB1 now Testing Step-D.....
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ No connection from RIO0 in PCI Drawer(s) 0

~W~ No connection from RIO1 in PCI Drawer(s) 0

Phase 4
~E~ stdio not found
SCM_E0>

*********************************************

I removed the QBB1.MEM0 and replaced with another memory cell and the error stopped but still the server doesnt boot

********************************************

Master SCM
Testing SCM EEPROM - Passed
Initializing EVs
SCM Selftest Passed
Polling CSB............................SCM_E0> OCP will be inactive for first 20
seconds after micro reset
SCM_E0>
~I~ CSB Node 10 connection added
SCM_E0>
Querying the modem port...no device detected
SCM_E0> PS1 in PBP0 added
PS2 in PBP0 added
Remote IOR0 added to PBP0
Remote IOR1 added to PBP0
SCM_E0>
~I~ CSB Node 30 connection added
SCM_E0>
~I~ CSB Node 31 connection added
SCM_E0> QBB0 Directory Module Added
Power Supply-2 present in Subrack-1
Power Supply-3 present in Subrack-1
QBB0 3.3V Main Power Converter present
QBB0 3.3V AUX Converter present
QBB0 GP added
MEM0 added to QBB0
MEM1 added to QBB0
MEM2 added to QBB0
MEM3 added to QBB0
IOR01 added in QBB0
CPU0 added to QBB0
CPU1 added to QBB0
CPU2 added to QBB0
Still sizing system. Please wait.
SCM_E0> QBB1 Directory Module Added
Power Supply-1 present in Subrack-1
Power Supply-2 present in Subrack-1
Power Supply-3 present in Subrack-1
QBB1 3.3V Main Power Converter present
QBB1 3.3V AUX Converter present
QBB1 GP added
MEM0 added to QBB1
MEM1 added to QBB1
MEM2 added to QBB1
CPU0 added to QBB1
CPU1 added to QBB1
CPU2 added to QBB1
SCM_E0> OCP switch is now active and operational

~D~ 01powertrans_end: 0, 0, 0, 0, 00

~D~ 0, 00, 0, 0
Powering on PCI Box 0
QBB-0 Powering ON

~I~ Testing OCP Switch- passed
Power ON Phase INIT
QBB-1 Powering ON

Testing SIO Shared RAM(please wait)

Initializing shared ram
Shared RAM Initialized
SCM_E0>
~I~ QBB0/PSM30 SysEvent: QBB_INIT_CD1 Reg0:7CBC Reg1:37FF (test-0)
(fts/fmask:8f)

~I~ QBB1/PSM31 SysEvent: QBB_INIT_CD1 Reg0:7EBF Reg1:07FF (test-0)
(fts/fmask:8f)

Phase 0
~I~ QbbConf(gp/io/c/m)=000000bf Assign=03 SQbb0=00 PQbb=00 SoftQbbId=00000098
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 77 33 f7
SCM_E0> ~E~ PCI0/PBM10 SysEvent
~E~ PBM10 Error:
~E~ FAN2 FAIL - POWEROFF IN 40 SECONDS
SCM_E0> .
QBB0 now Testing Step-0
QBB1 now Testing Step-0.......
QBB0 now Testing Step-1
QBB1 now Testing Step-1.........................................................
................................................................................
................................................................................
......................................................................
QBB1 now Testing Step-2.
QBB1 now Testing Step-3......
QBB1 Step(s)-3 4 5 Tested....................................................
QBB0 now Testing Step-2.
QBB0 now Testing Step-3.....
QBB0 Step(s)-3 4 5 Tested
Phase 1
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ Slave Shared RAM Incoherent due to master SCM SR Write failure

~I~ QbbConf(gp/io/c/m)=000000bf Assign=03 SQbb0=00 PQbb=00 SoftQbbId=00000098
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 77 33 f7
SCM_E0>
QBB0 now Testing Step-6
QBB1 Step(s)-5 6 Tested.
QBB0 now Testing Step-7
QBB0 now Testing Step-8.
QBB0 now Testing Step-9.
QBB0 now Testing Step-A.
QBB0 now Testing Step-B....
Phase 2
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ No connection from RIO0 in PCI Drawer(s) 0

~W~ No connection from RIO1 in PCI Drawer(s) 0
~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 77 33 f7
SCM_E0>
QBB1 now Testing Step-C.
QBB0 now Testing Step-C..
Phase 3~I~ SysConfig: 00 00 00 00 00 00 00 00 00 00 00 00 03 77 33 f7
SCM_E0> .
QBB0 now Testing Step-D
QBB1 now Testing Step-D.....
QBB0 IO_MAP0: 0000000000300033
QBB1 IO_MAP1: 0000000000000003

~W~ No connection from RIO0 in PCI Drawer(s) 0

~W~ No connection from RIO1 in PCI Drawer(s) 0

Phase 4
~E~ stdio not found

**********************************************

is there any way i can clear these errors and bring the server online??

Much appreciated


4 REPLIES
Honored Contributor

Re: Error Booting GS80

You still have:

~E~ FAN2 FAIL - POWEROFF IN 40 SECONDS

Ensure that no errors are reported by the hardware.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
Esteemed Contributor

Re: Error Booting GS80

hi james,

Since QBB0 contain failed fans, all the participating QBBs which form the partition will halt and reset due to this problem. Solution, call HP to replace fan 2 in pci cage 0.

IT seems this thread has same prob like yours.

http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1244425

Except they're running GS160. But the solution is the same. Replace the fan and all the participating QBBs will proceed and form the partition as long as there are no errors.

Rgds

Occasional Advisor

Re: Error Booting GS80

Thanks alot

I was able to finally figure out the issue and you guys are very correct..once you clear the hardware issues then the server boots ok..
My fan is rather old and squeaky i tried to service it with WD40 and it booted the server for like five minutes or so then started giving warnings

thanx
Occasional Advisor

Re: Error Booting GS80

correct advice from forum
//Add this to "OnDomLoad" event