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HP ucmdb issue Reconciliation DataIn general error 63000

Frequent Advisor

HP ucmdb issue Reconciliation DataIn general error 63000

Hi Experts ,

 

Please help its urgent.I am getting Reconciliation DataIn general error code 63000 error in one of the Unix box.Everything looks fine by communication log however reconcillation log shows this.

 

 

(AbstractCommonOperation.java:109)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:56)
at com.mercury.topaz.cmdb.shared.manage.flowmanagement.api.FlowManager.execute(FlowManager.java:227)
at com.mercury.topaz.cmdb.shared.manage.operation.flow.OperationInFlowDefaultExecutor.execute(OperationInFlowDefaultExecutor.java:23)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation.execute(AbstractCommonOperation.java:148)
... 37 more
Caused by: com.hp.ucmdb.reconciliation.datain.exception.DataInException: [ErrorCode [63000] Reconciliation DataIn general error.]
com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]
Error while trying to [addOrUpdate] on level [1]! null
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.dataInExecute(AbstractDataInUpdateOperation.java:241)
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInOperation.reconciliationExecute(AbstractDataInOperation.java:74)
at com.hp.ucmdb.reconciliation.operation.AbstractReconciliationOperation.doExecute(AbstractReconciliationOperation.java:19)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractFrameworkOperation.commonExecute(AbstractFrameworkOperation.java:17)
at com.mercury.topaz.cmdb.shared.manage.operation.impl.AbstractCommonOperation$OperationExecuteFlowTrackingCommand.execute(AbstractCommonOperation.java:83)
... 41 more
Caused by: com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]
Error while trying to [addOrUpdate] on level [1]! null
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.handleBulk(AbstractDataInUpdateOperation.java:595)
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.handle(AbstractDataInUpdateOperation.java:347)
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.dataInExecute(AbstractDataInUpdateOperation.java:199)

 

Warm regards,

Milap

2 REPLIES
Valued Contributor

Re: HP ucmdb issue Reconciliation DataIn general error 63000

[ Edited ]

Hi

 

I assume this would be Discovery based Methodolgy

 

From error message if i reckon corretly it would be an general alert where you trying to push a Unix Server Details without meeting minimum data required to create it in the UCMDB DB environment ,Imagine something like you have very less attributes supplied along with this Server So When it try;s push the data to UCMDB the reconciliation engine try's to identify it by following series of rules by its virtue of its design ,So during this process say Identification ,Match Validation Match verification all options were exhausted so it throws an exception Error .So it fails to create or update the details in the new record or exisiting record

 

My advice is try to figure out what is expected from UCMDB and what has been disocvered if disocvery is not able to identify the right attributes then check the permission of the credentials on Shell .

 

Cheers :)

HPE Expert

Re: HP ucmdb issue Reconciliation DataIn general error 63000

We need more info.

- UCMDB version with CUPs and CP

- job name and type (integration/discovery) is populating data

- more reconciliation logs

Regards
-Dmitry Gomel, PMP
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