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Problem when Installing uCMBD 8.0 on Windows

Occasional Visitor

Problem when Installing uCMBD 8.0 on Windows

[ Edited ]

Hi all,

I am facing an issue when installing uCMBD in a windows server: the services fail to start. Here is an extract of the log file :
"2010-04-06 11:00:29,010 [CTRL-SVCStarter] ******* Failed to start service CMDBCLASSMODEL for customer 1, id name: Default Client ******* "

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator

3 REPLIES
Honored Contributor

Re: Problem when Installing uCMBD 8.0 on Windows

Hi,

To analyze why it happens much more information might be necessary.
Could you run the loggrabber (from tools folder) and upload the produced zip file to some FTP or other similar service, so they can be inspected to give some explanation on how to solve?

Best wishes,
Alex
Occasional Visitor

Re: Problem when Installing uCMBD 8.0 on Windows

Hi All,

It appears that the installation of the database hosting the uCMDB schema was corrupted. The reinstallation of the database solved the issue. The uCMDB Server is UP.

Thank you,

Regards
Occasional Visitor

Re: Problem when Installing uCMBD 8.0 on Windows

Database corruption
//Add this to "OnDomLoad" event