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RTSM Modeling Studio is not opening

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RTSM Modeling Studio is not opening

[ Edited ]

HI All,

We are using HP OMI 10.11, RTSM 10.22 on windows environment. Modeling studio is not opening from one week and there are no errors shown. It will stay back in the same module if I try to navigate from some other module or if I ioen directly Modeling Studio after logging in, it shows no items selected. IT Universe manager is working fine. Also, Modeling studio is opening fine when I login from ucmdb console. Kindly suggest what might be the error and let us know if you need any logs.

Please note we cannot restart the system/services as it is a production system.

 

Thank you.

 

//Add this to "OnDomLoad" event