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UCMDB 8.0 web client and Firefox

Valued Contributor

UCMDB 8.0 web client and Firefox

[ Edited ]

I have several users who use Firefox (3.5.2) and can't view the UCMDB web client. They can log in and get to the the "menu" screen. The drop-down menus appear (but do nothing when clicked) however Model screen is completely blank.

When I view the debug window in Firefox I see several CSS warnings and a Javascript error (null reference to the frame is best I can guess).

Any suggestions?

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum moderator

3 REPLIES
Honored Contributor

Re: UCMDB 8.0 web client and Firefox

I dont think Firefox is supported. Use IE instead.

--Amit

Valued Contributor

Re: UCMDB 8.0 web client and Firefox

That's what I was afraid of and figured. My workaround for those who refuse to use IE is to use the IE Tab addon for Firefox. I've confirmed it works.
Honored Contributor

Re: UCMDB 8.0 web client and Firefox

In either event, if you will check UCMDB documentation, you'll see that the only browser supported is IE (6.x & 7.x)
//Add this to "OnDomLoad" event