Check Mail For Another Extension or for a Hunt Group?

[Justin_Goldberg]

The subject explains itself.

I need to be able to setup a button that lights up when a hunt group gets a voicemail. 

I see no "message" button in the phone programming. Is it a feature code?

This is a vcx connect version 7.1.13e.

[John_Katzmaier · Accepted solution]

Hi Nintendo1889,

There is no feature code for that feature in VCX 7.1.13e.

To enable that functionality, ensure that the "MWI" checkbox in the Hunt Group status page is checked for that phone. Once that is done and the phone is rebooted or logged out and back in to the VCX, then when the hunt group gets voicemail, the phone's MWI should light up. The user can then use the Message button on the phone to select which mailbox to check, either the hunt group voicemail box, or the user's own voicemail box.