HP VCX Connect Primary MIM Connectivity Module - JE252A

[alphonse.stanislaus]

Dropping both outbound and inbound calls.

I am very new to VCX and have started to take calls only in the last few days. I need some pointers / URLS / Weblinks to troubleshoot a problem where the problem symptom is:

Dropping calls for both outbound and Inbound call

I realize, I have to get a lot more information from the customer regarding the symptom.

Alphonse

[sindibade_1]

hello,

her is the link to VCX Connect documention:

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12883&prodSeriesId=4297651

good luck.