Lost IPM password - HELP

[NeilStewart]

Hello

I have a customer who has changed their IPM password (sockroot\root secret) and have lost the new password.

What is the procedure to recover\change this password ?

Thanks

[John_Katzmaier]

Hi Neil,

Please open a case with HP Technical Support. They will assist you with recovering the IP Messaging Administrator password.

[NeilStewart]

Service Contract expired 31 May...

[TajoodienParker]

Hi Neil

Found a similar topic in the forum dated 2009 that may help...see the link

http://h30499.www3.hp.com/t5/VCX/Lost-Password-to-ums-Management/td-p/2314563

Basically refers to the use of Cygwin to view the password, not sure if it worked though...if you try it, please let us know of the outcome :)

[Justin_Goldberg]

It did work, its on the vm_admin table in plain text.