1810G and disappearing management

[J Curtis]

I have a ProCurve 1820G (8 Port) switch. It seems the management on this stops working every few days.

I have it sending syslog messages, and regularly receive SNTP messages for a few days. These then stop, the web management stops too. Have to reboot it go get things back. Otherwise, it seems to switch OK. The syslog is set to debug, nothing appears other than SNTP, web login/logout and link up/down. It seems to keep no crash info, so port-reboot there doesn't appear to be any way to find out what is going on.

It is running P1.14, I've tried using the backup image - same result. Also tried re-loading the image, just in case.

It seems to be a software thing, so any ProCurve people here know of another release in the works? Happy to beta anything, done lots of that in the past on the 8100fl and 8200 series.

P.S. This thread has been moved from Switches, Hubs, Modems (Legacy ITRC forum) to Web and Unmanaged. -HP Forum Moderator

[Shadow13]

check for redundant links on the switch maybe you have a loop.

Also disable debug for now since it consumes the switch's resources.

Regards.

[J Curtis]

No, no loops, everything stars onto the switch.

I tried running it with no syslog and log messages at default - still dies, just don't know when. Also tried https on and off, password blank or set.

Perhaps it's time to call support...

[Shadow13]

one more thing, is the switch on a rack ?
if not then call support, but also try to test the switch after unplagging all the links (stand alone) just to isolate the issue to the switch itself.

Regards

[Yan Henrichon]

I have the same issue with a 1810G-24 here.

If anyone find a fix, please let me know.

Thank you.

[owen keefer]

J
I am running P1.14
no sntp, no syslog, no problems.

Good luck.

[J Curtis]

I have disabled SNTP and all but the default logging. See what happens now.

It could be the SNTP I guess, it has a very short poll interval.

It does look like software probably a simple fix too, eventually.

Still happy to beta anything, if any HP people are reading this.

[Patrick Terlisten]

Hello,

is this only noticeable by this one switch? Log a call and let HP replace it.

Regards,
Patrick

[MGaccess]

Same problem here. Have to reboot the switch to get it back.

[MGaccess]

By the way, did you guys find a fix for this?