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HP 1910 reset

shpeka
Occasional Contributor

HP 1910 reset

Hello. I have one switch HP 1910 (JE006A, 5.20 Release 1513P06).



When I apply settings on Ethernet ports from WEB-interface (and some other operation from WEB-interface), switch are rebooted.

From console:



================= exception info (no: 0 idx: 5) =================
Exception Number: 0x1C
Exception Name: FIQ EXCEPTION
Exception Instruction: 0x014B9878
Exception Slot: 1
Exception Task: HDQ0 (TID: 0x6b)
Exception Stack Base: 0x34ecfe4
Exception Time: 2000-04-27 11:04:37
Exception Tick: 0xf42(CPU Tick High) 0xb7605be2(CPU Tick Low)

Register contents:
Reg: vector, Val = 0x0000001c ; Reg: spsr, Val = 0x20000013 ;
Reg: cpsr, Val = 0x20000013 ; Reg: r0, Val = 0x00000001 ;
Reg: r1, Val = 0x026ae6c8 ; Reg: r2, Val = 0x04080830 ;
Reg: r3, Val = 0x00000034 ; Reg: r4, Val = 0x00000000 ;
Reg: r5, Val = 0x034ecd98 ; Reg: r6, Val = 0x04080830 ;
Reg: r7, Val = 0x00000001 ; Reg: r8, Val = 0x026ae6c8 ;
Reg: r9, Val = 0x00000000 ; Reg: r10, Val = 0x034eccf0 ;
Reg: fp, Val = 0x034ecb70 ; Reg: ip, Val = 0x034ecb74 ;
Reg: sp, Val = 0x034ecb64 ; Reg: lr, Val = 0x014beadc ;
Reg: pc, Val = 0x014b9878 ;

Dump stack(total 512Bytes,16Bytes/line):
0x034ecb64: d4 cc 4e 03 74 cb 4e 03 dc ea 4b 01 5c 98 4b 01
0x034ecb74: 8c cc 4e 03 00 00 00 00 01 00 00 00 0a 00 00 00
0x034ecb84: 08 e6 4b 01 00 00 00 00 98 cb 4e 03 5c a8 1d 00
0x034ecb94: 20 8d 11 00 b4 cb 4e 03 a8 cb 4e 03 f4 a7 1d 00
0x034ecba4: d4 8c 11 00 c4 cb 4e 03 b8 cb 4e 03 70 74 22 02
0x034ecbb4: e4 a7 1d 00 d4 cb 4e 03 c8 cb 4e 03 60 b2 4e 01
0x034ecbc4: 68 74 22 02 e4 cb 4e 03 d8 cb 4e 03 88 b2 4e 01
0x034ecbd4: 5c b2 4e 01 18 cc 4e 03 e8 cb 4e 03 d8 be 1d 00
0x034ecbe4: d4 8c 11 00 01 00 00 00 93 00 00 20 c8 fc 1f 00
0x034ecbf4: c4 55 21 00 6c c3 1d 00 b0 cc 4e 03 00 00 04 ab
0x034ecc04: 00 00 00 00 b0 cc 4e 03 34 cc 4e 03 1c cc 4e 03
0x034ecc14: ac c3 1d 00 a0 bd 1d 00 93 00 00 20 98 51 21 00
0x034ecc24: fc 61 20 00 68 cc 4e 03 38 cc 4e 03 d8 be 1d 00
0x034ecc34: d4 8c 11 00 ff ff ff ff 93 00 00 20 ff ff ff ff
0x034ecc44: 1f 00 00 00 02 00 00 00 01 00 00 00 00 00 04 ab
0x034ecc54: 00 00 00 00 b0 cc 4e 03 78 cc 4e 03 6c cc 4e 03
0x034ecc64: dc a5 1d 00 a0 bd 1d 00 ac cc 4e 03 7c cc 4e 03
0x034ecc74: 70 42 11 00 68 a5 1d 00 00 00 00 00 28 cd 4e 03
0x034ecc84: ff ff ff ff 1f 00 00 00 39 34 33 37 31 38 00 00
0x034ecc94: 00 00 04 ab 00 00 00 00 28 cd 4e 03 18 cd 4e 03
0x034ecca4: b0 cc 4e 03 24 26 11 00 00 00 00 00 98 cd 4e 03
0x034eccb4: 30 08 08 04 01 00 00 00 00 00 04 ab 00 00 00 00
0x034eccc4: 28 cd 4e 03 e8 cc 4e 03 d8 cc 4e 03 c4 f4 4b 01
0x034eccd4: c0 ea 4b 01 f0 cc 4e 03 18 cd 4e 03 f8 cc 4e 03
0x034ecce4: d0 a4 4b 01 90 f4 4b 01 c8 e6 6a 02 f8 cc 4e 03
0x034eccf4: 7c f4 4b 01 28 cd 4e 03 00 00 00 00 30 08 08 04
0x034ecd04: 58 ce 4e 03 01 00 00 00 c8 cd 4e 03 1c cd 4e 03
0x034ecd14: 88 b8 10 02 b8 a4 4b 01 00 00 00 00 f0 06 50 04
0x034ecd24: 0c 19 fb 03 00 00 00 00 00 00 00 00 00 00 00 00
0x034ecd34: 00 00 00 00 00 00 00 00 02 00 00 00 00 00 00 00
0x034ecd44: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x034ecd54: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Print layers of stack when exception:
Stack Top = 0x034ecb70, Return Address = 0x014beadc
Stack Top = 0x034eccd4, Return Address = 0x014beadc
Stack Top = 0x034ecce8, Return Address = 0x014bf4c4
Stack Top = 0x034ecd18, Return Address = 0x014ba4d0
Stack Top = 0x034ecdc8, Return Address = 0x0210b888
Stack Top = 0x034ecdd8, Return Address = 0x018de3a8
Stack Top = 0x034ecdf0, Return Address = 0x018de1c0
Stack Top = 0x034ece24, Return Address = 0x00a82f78
Stack Top = 0x034ece94, Return Address = 0x00a83728
Stack Top = 0x034ecee8, Return Address = 0x01162074
Stack Top = 0x034ecf68, Return Address = 0x0116193c
Stack Top = 0x034ecf90, Return Address = 0x01161cf0
Stack Top = 0x034ecfb4, Return Address = 0x01161db8
Stack Top = 0x034ecfe4, Return Address = 0x014e2798

Sorry,No Function Information Available.



Why switch are reset?

 

 

P.S. This thread has been moevd from Switching > Comware-Based to Web and Unmanaged - Hp Forum Moderator

2 REPLIES
Richard Brodie_1
Honored Contributor

Re: HP 1910 reset

For a crash bug I suggest you file a report with HP, assuming it's still in warranty which it presumably is.

 

http://h17007.www1.hp.com/us/en/contact/

shpeka
Occasional Contributor

Re: HP 1910 reset

Thanks. Fixed in new firmware.