Web and Unmanaged
cancel
Showing results for 
Search instead for 
Did you mean: 

HP 1910 switch login issues - Idle timer expired

Deano81
Occasional Visitor

HP 1910 switch login issues - Idle timer expired

Good Morning,

 

I have an issue with our switches on site. 

 

When I try to login via the web interface I am met with the following message once it accepts the credentials  - "Failed to log in because the login idle timer expired"

 

It then takes me back to the login screen

 

Any ideas on the cause & solution?

 

Thanks 

4 REPLIES
Omarrsd
Advisor

Re: HP 1910 switch login issues - Idle timer expired

HI ,

I am also facing this issue with HP Core Switch 5800 , Did you find a solution for this? if you did please help me as well i couldnt find any thing about this .. 

 

Johan Guldmyr
Honored Contributor

Re: HP 1910 switch login issues - Idle timer expired

Hi!

 

Did any of you solve this issue?

 

/ Update: 

 

We managed to solve this by:

 

logging in via serial/extra user created and deleting the user that got this error. After re-creating it it could log in again.

This might be because of ntp sync of time or something? Using latest firmware on an A5800.

Omarrsd
Advisor

Re: HP 1910 switch login issues - Idle timer expired

I solved this issue by  unplugged the power cable  of Switch and after one mint plugged it back. 

adminjm
Occasional Visitor

Re: HP 1910 switch login issues - Idle timer expired

Just FYI I ran into this and the issue is with password-control

 

disable password controll or redo the user password from the serial connection and ou should be able to get in.

 

undo password-control enable