HPE OfficeConnect 1920 port status

[jogu]

Hello,

We are using a "HPE OfficeConnect 1920" switch, but we are facing a strange behaviour concerning port status.

Indeed, when we connect a pair cabled on the switch port, we see that everything is OK => the LED is yellow and traffic is OK.

But when we connect to the webinterface (or directly via CLI) and we printed status port, the port was in "disabled" mode.

The side effect is that we can't graph trafic on port's switch because there is no statistics on "disabled" port.

Do you know how to resolve this please (we already reboot several times the switch, without success) ?

Note: Not all the ports are in "disabled" mode.

Thank you.

[parnassus]

Software version?

[jogu]

Hello,

Comware Software, Version 5.20.99, Release 1113
[...]
HPE 1920-48G-PoE+ (370W) Switch
[...]
Hardware Version is REV.A
Bootrom Version is 119
[SubSlot 0] 48GE+4SFP Hardware Version is REV.A

Thank you.

[16again]

Do the logs reveal anything about those ports?