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HPE OfficeConnect Support Portal: no reference about latest 1920S Firmware PD.01.07.

parnassus
Honored Contributor

HPE OfficeConnect Support Portal: no reference about latest 1920S Firmware PD.01.07.

Nobody noticed, with regard to HPE OfficeConnect 1920S Switch Series, that HPE OfficeConnect Support Portal was not updated with latest PD.01.07 Firmware built (December 2017)?

The page related to HPE OfficeConnect 1920S Switch Series on the HPE OfficeConnect Support Portal still reports the PD.01.06 (June 2017) as latest Firmware build available for the entire series.

Sadly, as of today, related Release Notes document appears to be not yet available...maybe the download URL will be fixed soon.

The new PD.01.07 may (or may not) solve some issues reported recently on HPE Community about the HPE OfficeConnect 1920S Switch Series (as example the one reported here) but, without PD.01.07 Release Notes, it's hard to tell if that will be true or not.

Edit: gosh, discovered that the HPE OfficeConnect Support Portal was not kept up-to-date also with regard to HPE OfficeConnect 1950 Switch series...latest build reported is R3116 of June 2017 when, instead, the R3116P05 is available since October!

3 REPLIES
MathiasD
Occasional Advisor

Re: HPE OfficeConnect Support Portal: no reference about latest 1920S Firmware PD.01.07.

Just updated to the PD.01.07 version, and the configuration file options are working fine. They added a new option under Maintenance and it solved my problem. 

Thanks @parnassus

K20ji
Established Member

Re: HPE OfficeConnect Support Portal: no reference about latest 1920S Firmware PD.01.07.

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parnassus
Honored Contributor

Re: HPE OfficeConnect Support Portal: no reference about latest 1920S Firmware PD.01.07.

Hi @K20ji, the link you posted above was already provided (see few posts above): the point is not to publish that link again (it's not a solution)...the key point here is that such dedicated portal - as the HPE OfficeConnect Support Portal is - must be kept up-to-date and must be used to publish all news about the entire products line it is supposed to provide a one-stop-support-shop for (products line is the actual HPE OfficeConnect series, strangely excluding only the superseded HPE OfficeConnect 1920 Switch series without also excluding the superseded HPE 1910 OfficeConnect Switch series too...but that is another issue).