Web and Unmanaged

JG537A 1910-8G stuck on Bootware Validating

 
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JohnW1
Occasional Advisor

JG537A 1910-8G stuck on Bootware Validating

Hello 

I have recently acquired two new JG537A. I have unboxed the first one, ran through the ipsetup and then rebooted it but now it just sits at Bootware Validating. It will allow me to do a CTRL D prior to that but does not get to the CTRL B outlined in the documentation.

Can someone please advise as to how I rectify this

Thanks

3 REPLIES 3
akg7
HPE Pro

Re: JG537A 1910-8G stuck on Bootware Validating

Hello,

Have you tried to do factory reset?

Thanks!

I am an HPE Employee

Accept or Kudo

JohnW1
Occasional Advisor

Re: JG537A 1910-8G stuck on Bootware Validating

Hi 

It doesn't give me any option to do so and there is no obvious reset button on the physical device.

Thanks

JohnW1
Occasional Advisor
Solution

Re: JG537A 1910-8G stuck on Bootware Validating

I fixed it by follwing this thread in two different places

https://community.hpe.com/t5/Web-and-Unmanaged/HP-V1910-24G-Switch-Application-program-does-not-exist/td-p/6441786 

Firstly in the CTRL D section I updated the bootrom and that then got me through to the CTRL B section where I updated the primary and backup Application.