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Office Connect app infrastructure hacked?

 
SchmalzTech
Occasional Visitor

Office Connect app infrastructure hacked?

I have an Office Connect OC20 Wireless Access Point ( JZ073A ) in my infrastructure, and the management app on my phone threw a notification this morning which makes me think that HPE's cloud infrastructure to manage the access points has been hacked. I received a notification from the app this morning that said "JB was here" and nothing else. I opened the notification, and it just took me into the app and everything appeared normal.

I would guess that I am not the only one, as when I tried to access the chat support for the product, the site wasn't working correctly: https://pg-receiver-pro.glb.itcs.hpe.com/WCLWeb/WCLEntry.aspx?pn=JZ073A

2 REPLIES 2
SP500A
Occasional Visitor

Re: Office Connect app infrastructure hacked?

Happaned to me as well.
Trying to reach support - no success!
If their infrastructure was hacked we can all throw our devices to the garbage and our network is breached.
e.g. attacker can download a custom firmware and now we have him on our network.

SchmalzTech
Occasional Visitor

Re: Office Connect app infrastructure hacked?

Well, that's disconcerting. I have since unplugged my OC20 access point and I am about ready to throw it away. I have tried several more times, and the chat support doesn't work. As an HPE Partner, I am concerned about a company who will not back their product. I recently stopped doing business with another company because I have had to eat costs due to their poor and poorly supported products. I'm not afraid to do it with a bigger company. What say you, HPE?  I can't believe there has been no official response to this thread. Perhaps I should be posting on some public forum instead. Is this forum deprecated?