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08-13-2011 01:42 PM
08-13-2011 01:42 PM
Why does the 1810G-8 Switch package include two power adapters?
I bought several 1810G-8 Switches but paused when I found two AC-DC power supply adapters inside the box.
The slightly smaller of the two is a slim, wall-wart style, HP part number 5184-5863, Output 12v, 1.085A.
The other is a brick, two-piece style that an AC extension cable plugs into, HP part number 5188-6700, Output 12v, 1.25A. However, there is no AC extension cable included in the box!
Secondly, next to the power socket, the 1810G-8 clearly shows it requires 12v, 1.25A.
So, which power adapter should be used - the more convenient wall-wart that doesn't appear to output enough power, or the 1.25A that doesn't include the power cable?
I'm only bothering to ask because the 1810G-8 will be installed in a remote location and I want the installation to go perfectly and never look back.
Thanks!
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08-14-2011 08:06 AM - edited 08-14-2011 08:07 AM
08-14-2011 08:06 AM - edited 08-14-2011 08:07 AM
Re: Why does the 1810G-8 Switch package include two power adapters?
Hi
As per Installing and Getting Started guide the box should contain:
Universal AC power adapter (5188-6700)
Power cord for AC power adapter, one of the following:
Australia/New Zealand 8121-0870
Thailand 8121-0664
China 8120-8373
Continental Europe/Denmark/Switzerland/Israel/Vietnam/Indonesia 8120-6314
India 8121-0702
Japan 8120-6316
South Africa 8120-6317
Taiwan 8121-0963
United Kingdom/Hong Kong/Singapore/Malaysia 8120-8699
United States/Canada/Mexico 8120-6313
If the box contents differ from what's described in the manual, get in touch with your reseller. They will provide you the correct parts.
HTH,
Arimo
HPE Networking Engineer
Hewlett Packard Enterprise International
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