Your Questions Regarding Legacy ITRC Forums
cancel
Showing results for 
Search instead for 
Did you mean: 

Linking my user account to a system serial number/warranty

tsgdavid
Frequent Advisor

Linking my user account to a system serial number/warranty

My company just purchased a refurbished I64 system through an HP reseller. I have attempted to link my user account to the system serial number in order to gain access to software patches under the HP warranty.

I have been informed that another user is linked to this system and I have been given an email address so that this person can reassign the link to me (hopefully). I do not know if this email address is valid. I have not yet received any response.

What recourse do I have to get the right to link to this system under my warranty?

David Williams
1 REPLY
Highlighted
Dennis Handly
Acclaimed Contributor

Re: Linking my user account to a system serial number/warranty

>What recourse do I have to get the right to link to this system under my warranty?

Have you talked to the reseller and/or HP?