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Can't register product because no support, can't get support because no product registered.

 
isphpux
New Member

‎12-28-2017 10:34 AM

‎12-28-2017 10:34 AM

Can't register product because no support, can't get support because no product registered.

We are HP business partners of several years now. We would like to get latest HPUX software for our rx2620 machine, but:

  • We can't register the product because we don't have support.
  • We can't get support because we don't have a registered product.
  • We can't use support chat because the product isn't registered.
  • The product can't be registered because it doesn't exist in search.
  • and so on, and so forth

So, what do we do?

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Vajith V
HPE Pro

‎01-01-2018 09:07 PM

‎01-01-2018 09:07 PM

Re: Can't register product because no support, can't get support because no product registered.

Hello,

Please use below options to engage with our support team to resolve this issue.

HPESC Usage support : www.hpe.com/support/contactHPESC 
Support Case Manager: www.hpe.com/support/scm

The agents will be glad to assist you further.

Thanks,
Vajith

I am an HPE employee
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

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