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тАО12-31-2005 08:27 AM
тАО12-31-2005 08:27 AM
HP Support
I have tried several times to get help from HP instant support. I log in, and get dropped in to the que but after 2- miutes I still do not get a reply. Anyone else having trouble with tech support?
3 REPLIES 3
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тАО12-31-2005 11:55 PM
тАО12-31-2005 11:55 PM
Re: HP Support
It took me 5 minutes to get someone to start a chat with me on 2 occasions.
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тАО01-26-2006 09:58 AM
тАО01-26-2006 09:58 AM
Re: HP Support
I tried "HP Instant Support Professional Editon" "Online Diagnostic tool". (v.5.32.00 ?)
It starts and says it may take 90 seconds. It has been running now for 30 minutes.
I have a hp Pavilion zd7000
It starts and says it may take 90 seconds. It has been running now for 30 minutes.
I have a hp Pavilion zd7000
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тАО01-26-2006 07:07 PM
тАО01-26-2006 07:07 PM
Re: HP Support
I had a similar experience. After some 30-45 minutes, I wrote another message and finally got a reply. I was told the first contact has not really shown up in their system ?!?
Once the contact was established, communication went very smoothly with almost instant replies.
Once the contact was established, communication went very smoothly with almost instant replies.
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