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COULD NOT LOG IN TO FORRUM ?? KATHY B. HELP

JOHN YELTON
Occasional Contributor

COULD NOT LOG IN TO FORRUM ?? KATHY B. HELP

To Kathy Brockway-Hi its John Yelton,i tried to log in and site did'nt recognize me,i tried to use recover i.d.& password but site said error?? i had to re-redgister and now i have a differant number so i can not assign points to past answers,-my last user number was ca947949, i emptied the cookie jar last night is that maybe the problem,please e-mail me with any suggestions!! thanks John Yelton grousserr@aol.com
ANYTIME ANYWHERE !!!
1 REPLY
CA538024
Honored Contributor

Re: COULD NOT LOG IN TO FORRUM ?? KATHY B. HELP

Hi John,

I would send an e-mail to itrc.support@hp.com and ask them to send you your old password and user ID; that way you can assign points, etc. to old posts.

I do not wish to post that information publicly (and I'm sure you don't want me to), so that is the best way to resolve this.

Thanks!

Kathy