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Can't award points

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CA1239549
Occasional Contributor

Can't award points

I'm logged in, but can't seem to award points to the response to an earlier post of mine (different forum). How come?
3 REPLIES
Kusuma
Esteemed Contributor

Re: Can't award points

Hi Harry,

Are you referring to the below thread?

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=788139

If yes, it seems that you have registered twice in the Forum. You have posted the above thread by the user ID "CA1237164" and later you have re-registered in the Forum with the user ID "CA1239549".

Login to the Forum using the ID "CA1237164" and you should be able to assign the points.

Please continue foruming using the above ID (CA1237164). We are sure you shall derive maximum benefit from these Forums.

Hope this helps. Post back if you have any more queries.

Best Regards,
Kusuma
Cheryl G.
Acclaimed Contributor

Re: Can't award points

There may be some glitch in the system.If you look at your profile it only shows this question and the other about the same thing under your 'My questions".Or did you posibly create a new log in? Maybe a moderator will notice this and fix it.

Your profile page
http://tinyurl.com/42fpb
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**Clicking the KUDOS star on the left is a way to say 'Thanks'**
*To help others find solutions, click 'Accept as Solution' on a Reply that solves your issue*
Cheryl G.
Acclaimed Contributor
Solution

Re: Can't award points

Oops,guess Kusuma was adding a reply while I looked at your profile and was typing into notepad to paste a reply.
Seems that the problem is caused by having 2 logins.
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**Clicking the KUDOS star on the left is a way to say 'Thanks'**
*To help others find solutions, click 'Accept as Solution' on a Reply that solves your issue*