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Can't provide points from Firefox

Tim Beard 5L
Occasional Contributor

Can't provide points from Firefox

Hi,
I'm a new user and wanted to give someone some points. The dropdown to do this does not appear within Firefox 1.5.0.7 - I just get the word Unassigned with no drop-down menu. Works fine in IE.
Thanks,
Tim
4 REPLIES
John Y
Honored Contributor

Re: Can't provide points from Firefox

I wonder if your log-in, didn't timeout ? If you haven't allready,...give it another try, and make sure that your still logged in.
V. Nyga
Honored Contributor

Re: Can't provide points from Firefox

Hi,

I believe it's because of auto-login of IE.
With firefox check the right side - there's a button to 'login'. Login and pts. assignment should work.

HTH
Volkmar
*** Say 'Thanks' with Kudos ***
V. Nyga
Honored Contributor

Re: Can't provide points from Firefox

Hi again,

sorry in this forum (business support forums) there's a login field.
If there's no 'welcome xxx' then you have to login first.

V.
*** Say 'Thanks' with Kudos ***
Tim Beard 5L
Occasional Contributor

Re: Can't provide points from Firefox

Thanks guys,

I've worked it out. It's a new install of Firefox, and although www.hp.com was listed as a site that can set cookies, the forum URL was not registered - the fact that it didn't say Welcome was the giveaway!

Perhaps the forum s/w should recognise that it has been unable to set cookies and give a warning that not all functionality is available until logged in.

Strange that I was able to log in in the first place to post the request!

Cheers,

Tim