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HP Passport sign-in not compatible with Firefox browser?

Mark W.
Honored Contributor

HP Passport sign-in not compatible with Firefox browser?

Is any other forums user using Firefox having problems with the HP Passport sign-in? I'm not able to sign in while using Firefox, but IE6 works fine.
6 REPLIES
Gary Cantwell
Honored Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

Hi Mark,

I'm currently signed in with Firefox - seems ok. I am however having problems signing in with Netscape. I enter my username & password click login, then just get returned to the login screen again. Is this what you are getting?

I have logged a support case for the Netscape issue,

Cheers,

Gary
Mark W.
Honored Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

Yes, that is exactly what happens with Firefox for me.
Mark W.
Honored Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

I should also mention that this is a recent problem - was using firefox for months without this problem. Appeared in the last two weeks or so ago.
Gary Cantwell
Honored Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

Thanks Mark,

Added that detail to the support case

Gary
CA649974
Valued Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

Guys, I've also passed this along to the lab.

Thanks,
Dan
Because life is not a spectator sport!
Bob Headrick
Honored Contributor

Re: HP Passport sign-in not compatible with Firefox browser?

If I use FIrefox and the "Sign-in" link at the top center of the page I get an "error 500: Server Error ". The sign in link at the left side works without problem. I am running Firefox 1.0.7.

I do not see this problem in IE 7.

Regards,
Bob Headrick