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Help with merging profiles?

Mark Johnson_14
Occasional Visitor

Help with merging profiles?

I haven't been on here since 2003 so I created a passport account and the FAQ said I could merge my old account with it but I never got that option. Can someone contact me about how to do it or I'll provide my old account name.

Thanks
9 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Help with merging profiles?

I had a passport account for a long time, then when I wanted to reuse my ITRC profile here, I didn't get a chance either. I assumed it was because it only asked once?
Dennis Handly
Acclaimed Contributor

Re: Help with merging profiles?

Vajith V
Moderator

Re: Help with merging profiles?

Thanks Handy for helping Mark.

Hello Mark,

Please find steps below that would help you to reply in BSC forums using your ITRC credentials.

1.Clear your browser cookies
2.Navigate to the ITRC forums (<>) and login (using the username/password that you know still works on the ITRC side of things)
3.Within the same browser session/window, change the URL to <> -- using the three steps we listed above, you could can on "Reply" to an existing BSC thread and you shouldn't not redirected to HPP.

Thanks & Regards,
Vajith

NOTE: These steps may not help to start a new thread in BSC, for that you should use your HPP login credentials.
Dennis Handly
Acclaimed Contributor

Re: Help with merging profiles?

>Vajith: find steps below that would help you to reply in BSC forums using your ITRC credentials.
>These steps may not help to start a new thread in BSC

Thanks very much, while not ideal, it seems to work for replies.
Can you get that FAQ page updated with this info?
Dennis Handly
Acclaimed Contributor

Re: Help with merging profiles?

Yes, it works fine.
Vajith V
Moderator

Re: Help with merging profiles?

Thanks Dennis. I have already submitted your request to forums management.

Thanks & Regards,
Vajith
Sameer_Nirmal
Honored Contributor

Re: Help with merging profiles?

I'm replying here hoping it will work.
Sameer_Nirmal
Honored Contributor

Re: Help with merging profiles?

It worked!

Hi Vajith,

Do you know when both ITRC and BSF profiles would be combined with a common HPP?

Vajith V
Moderator

Re: Help with merging profiles?

Sameer,

I don't have an answer for your question right now, but will try to update you the details as early as possible.

Regards,
Vajith