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Problems: Internal Server Error & Public Passport User User

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Regular Advisor

Problems: Internal Server Error & Public Passport User User

In the last couple of weeks, I've seen a couple of new problems when browsing and posting to the Forum:

Several times today, when selecting a thread to read or when posting replies, I've gotten a large white screen with the following text in large letters:

Internal Server Error: .

If I get this error when submitting a reply, the reply is lost and I have to go back and post again.

Another problem I've encountered is when I have posted replies and the system does not post it under my name, instead posting it under a name of "Public Passport User User". This has happened to me twice and I've provided links to those two threads. But I have also noticed that this user name has shown up many times on several different forums - you'll see if you select the user name that there have been 16 postings under this user.


http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1049523

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1044826

Thanks for your attention to these issues.

Julie
Public Passport User User
3 REPLIES
Prof Julie
Outstanding Contributor

Re: Problems: Internal Server Error & Public Passport User User

See here! I am logged in as Prof Julie and even this thread is posted under Public Passport User User. I will log out and log back in and, hopefully, this will resolve the issue for now.

Julie
Prof Julie | Microsoft MVP Windows Phone Consumer
Dave Haro
Honored Contributor

Re: Problems: Internal Server Error & Public Passport User User

Julie,

That happened to me also today. I caught it when I previewed my reply and noticed "Public Passport User User" as my forums name. I saved my reply and logged out/in again.

Seems like this happened once before with "Craig". He got a lot of points for being Johnny-on-the-spot.

Dave
Prof Julie
Outstanding Contributor

Re: Problems: Internal Server Error & Public Passport User User

And yet again another thread posted by me (Prof Julie) but as the Public Passport User User.

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1041612

Please fix this!

Julie

PS: Thanks Dave! I suppose I'll have to try to remember to preview all my replies before I submit them to make sure they are logging correctly to me. It shouldn't be this much trouble. :(

Prof Julie | Microsoft MVP Windows Phone Consumer