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email notification

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Shawn
Honored Contributor

email notification

For the past three weeks I have not recieved any email from the discussion groups, is something going on. I have checked my profile and everything is the same , my email address still works, please let me know.
7 REPLIES
CA538024
Honored Contributor
Solution

Re: email notification

Hi Shawn,

We have experienced some difficulty with the daily e-mail process. We expect it to be fixed shortly and we do appreciate your patience.

Thanks and take care,

Kathy
Forum Manager
Shawn
Honored Contributor

Re: email notification

Thanks Kathy.
Shawn
Honored Contributor

Re: email notification

Well Kathy, it dosen't seem to have been fixed yet eh! When do you expect this problem to be resolved?
CA538024
Honored Contributor

Re: email notification

Hi again Shawn,

We're aware that there are still some issues with the daily forum activity e-mail and we're making progress each day on getting it resolved. I would expect it to be fixed very soon as we understand how important it is to some forum members.

Thanks for letting me know!

Kathy
Shawn
Honored Contributor

Re: email notification

Its back... or rather gone again. Last e-mail I recieved was on Dec. 4.
CA538024
Honored Contributor

Re: email notification

Hi Shawn,

I'm sorry you're not receiving the daily e-mail notifications again. I will check into it and see what I can find.

Thanks for reporting this issue.

Kathy
CA538024
Honored Contributor

Re: email notification

Hi again Shawn,

I have reported this issue to our technical team and they are currently working on a fix. Thank you again for reporting it and we hope to have it fixed shortly.

Kathy