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HPE Federal Support?

JSpeegle
Occasional Visitor

HPE Federal Support?

Does HPE have an 800 number dedicated to the support of US Federal Government customers?

If a US based support manager would please contact me, I would greatly appreciate it.

THX!

Jeffrey W. Speegle 

Systems Administrator, Security+
Automated Behavior Analysis (AuBA)
NASA Global Enterprise Support
O: 256.961.0482 | C: 256.631.6852
jeffrey.w.speegle@nasa.gov

4 REPLIES
MargaretN
Community Manager

Re: HPE Federal Support?

Hi  Jeff,

This is the only phone number I found:  800-727-5472 on hpe.com:

http://government.hpe.com/callcenter.aspx?agencyid=1

Hope this works for you

MargaretN

MargaretN
HPE Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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JSpeegle
Occasional Visitor

Re: HPE Federal Support?

That's for pre-sales...

I need post-sales technical support.

At this point, I am dealing with an off-shore call center that does not have a clue how to support a US Federal customer.

MargaretN
Community Manager

Re: HPE Federal Support?

OK I am trying to locate someone for you

MargaretN
HPE Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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MargaretN
Community Manager

Re: HPE Federal Support?

My understanding is that someone from HPE is/has already contacted you now on this.
MargaretN

MargaretN
HPE Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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