SOLVED: Bought a JL255A to learn but can't link it to my newly created account for warranty?

[jlficken]

Along with a JG962A I bought the above JL255A to learn on and the message I get is "Please note: This warranty is not available to link because the country of purchase provided is not accurate."

It has a Base Warranty that is Active thru 8/1/2118 so I'm not sure how to proceed.  The JG962A linked correctly.

[Vajith V]

Hello,

We are sorry for this support experiecne.

Your feedback has been forwarded onto our support team (#AU200219043937). We asked them to contact you.

As community forums is a peer to peer discussion board, so these requests can be submitted to our dedicated site support team via https://support.hpe.com/hpesc/public/usageSupport/ or by selecting “I need support” after “Site support” under the “Help” menu.

Regards,
Vajith