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01-09-2020 05:36 PM
01-09-2020 05:36 PM
Unable to access support.hpe.com (The site cannot be reached) within our IP address
Hi,
Any one from the HPE support that can help us if on accessing the support.hpe.com. Couple weeks ago we are using the support page smoothly without issue. About last week that we encountered an issue where we are getting timed out or webpage can't be reached even though other HPE website is accessible. I believe that our IP address are being blocked or something from HPE end.
Screenshot:
Thanks,
AL
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01-09-2020 09:16 PM
01-09-2020 09:16 PM
Re: Unable to access support.hpe.com (The site cannot be reached) within our IP address
Hello,
As your submission relates to site access we forwarded it (ref #US200110045849) to our site support team so they can investigate further. We asked that they contact you.
We value your feedback as we continue to improve the support experience for all HPE Support Center users.
Best Regards,
Vajith
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise