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Web site doesn't work?

 
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WayneAndersen
Occasional Visitor

Web site doesn't work?

In a support E-mail from HP they included this web site link: "Web Case Management: <>". When I click on it I get a message: "The page you requested can not be found.".
2 REPLIES
Dennis Handly
Acclaimed Contributor
Solution

Re: Web site doesn't work?

This is probably what you should use (missing "."):
http://www.itrc.hp.com/service/mcm/homepageRequest.do

What type of product needs support?
Non-enterprise SCM goes here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp

Here are a few threads saying that WCM was replaced by SCM (which shows up in my URL above):
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=579157
http://h71000.www7.hp.com/wizard/wiz_9684.html
WayneAndersen
Occasional Visitor

Re: Web site doesn't work?

Hi Dennis,

Thanks for the reply. Yup. Whoever sent me the E-mail forgot to put the "." between "Request" and "do". It works with the period there.