- Community Home
- >
- Welcome
- >
- Your questions about the HPE Support Center website
- >
- prduct registration
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2019 07:46 AM - last edited on 10-14-2019 10:56 PM by Vajith V
10-14-2019 07:46 AM - last edited on 10-14-2019 10:56 PM by Vajith V
prduct registration
hello together,
i´ve started a new job and want to register the hp products the company owns with hp.
on the registration site, i have to enter a product number, serial number and purchase date.
to get the product number, i enter the serial number of a dl380 g9 in the warranty status check website, and the product number is shown under details:
- HPE DL380 G9 E5-2650v3 2P 32GB Perf Svr
- serial number:
confidential information removed - product number:752689-B21
now i enter the product number, the serial number and the purchase date on the registration page. here i get told, wrong product number.
what the hell is going on?
why do i need a product number and a purchase date to register a product, whare i have the serial number from?
where do i get this product number from? ILO shows the same product number btw.
thanks...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2019 10:37 PM
10-14-2019 10:37 PM
Re: prduct registration
As your question relates to a product registration problem we forwarded it onto our support team so they can investigate further (Reference #: US191015052544).
For future reference, requests to this team can be made via https://support.hpe.com/hpesc/public/usageSupport/ or by selecting “I need support” from Support Centeral portal => “Help” => “Site support”.
Regards,
Vajith
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2019 05:28 AM
10-15-2019 05:28 AM