Blade reported an abnormally low power requirement

[Frederic Martin GSP]

We have 2 c7000 enclosures in production.
Today we received an alert with
"EVENT (24 Jul 08:06): Enclosure Status has changed to: Degraded"

and after, we received an alert for each blade inside the enclosure with
"EVENT (24 Jul 08:09): Blade reported an abnormally low power requirement."

And after some time, we received last mail with
"EVENT (24 Jul 08:09): Enclosure Status has changed to: OK"

We check, there is no log in OA adminsitration website

The iLO Firmware Version is 1.78 Jun 10 2009
The Power Management Controller Version is 3.4

[Michal Kapalka (mikap)]

hi,

check the official manual :

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00705292/c00705292.pdf

and search in the document :

Low Power Request

mikap

[Frederic Martin GSP]

Hi,

I already check before posting here, and it says
"The blade reported an abnormally low power requirement. The blade was powered
off and did not release all of the power. The blade will continue to operate properly
but a service representative needs to be contacted to correct the issue."

But no blade were powered off, and I still have received theses messages

[Michal Kapalka (mikap)]

hi,

thats strange, if i would be in your situation would call to HP support, to check if its some bug in the firmware.

mikap

[Aiman]

I face the same issue; any advice was received for this case??!!

[Torsten.]

You should update iLO (to 2.00) first. Check the OA firmware too.

[Aiman]

We made frimware upgarde a month back:
Product Name ProLiant BL460c G1
ROM Version I15 07/10/2009
Model iLO2
Firmware Version 2.00 Jun 21 2010

Device Name BladeSystem c7000 Onboard Administrator
Firmware Version 3.00 Mar 19 2010

the error is old one and still coming

[Michal Kapalka (mikap)]

hi,

if the error still present after formware update, open a HW call directly in HP if you have support, it could be made by the phone call or on the ITRC ==> Support Case Manager,
we always do it this way.

If the support will find out they will forward it to the higher level and maybe also to same LAB.

mikap

[Aiman]

Thank you Michal, I will update this case when reaching root cause.

[Server-Support]

Hi @Aiman,

How did you go with the software update ?

I'm also having this problem as well this morning:

Enclosure, "..", has detected the that Blade ".." has reported an abnormally low power requirement

Here's the software version:

ROM Version A26 11/02/2014
iLO4 Firmware Version 2.30 Aug 19 2015