Bladeserver error after firmware upgrade

[Kjell Inge Tufte Tyssen]

I upgraded the firmware with the firmware cd (9.20). Installed all updates. After the install finnished I am not able to start the server.

The led is yellow, and nothing happens when pushing it.
In BladeStystem OA the server has a Critical Error, and has an error on the management processor.

I have tried to put it in another bladecenter. I have tried to start it with jumper-reset.

The server in question is a bl480c

Anyone?

[gregersenj]

Try to check the IML.

You can do that from the ILo.

It might tell you the problem.

BR
/jag

[Kjell Inge Tufte Tyssen]

iLO is not available so that is not an option.

In OA the server is marked with an red X in the Front View, and have the status "Critical Error". And Management Processor: Error. The rest of the information is "unknown"

[gregersenj]

Ok

Could be corrupt BIOS or bad memory.
Try to remove half the modules.

or try:
To access redundant ROM, set S1, S5, and S6 to ON.
then re-run the FW upgrade.

If neither works, it could be the system i/o bd is lost.

BR
/jag

[Terri Harris]

Is this just one blade that shows critical after you did SmartUpdate 9.20? Are there other blades in the enclosure that were updated and are ok?
I agree with last response that you probably do have a hardware failure since the problem stays with this blade server after moving it to a different enclosure.

Is the OA system log (syslog) reporting any additional information?

[Kjell Inge Tufte Tyssen]

Have allready tried to set the dip-switches to reset, but nothing happens with the server. It is still impossible to turn on.

The OA syslog tells me nothing new. A short time after I put the server in the bladecenter it logs that there is an error with the server. The actual log is listed below.

I have not upgraded any other servers, this was the first one, and I would like to find out what went wrong before I continue with the others.



relevant syslog from OA:
Dec 6 21:05:29 OA: Blade inserted in bay 8
Dec 6 21:05:29 OA: Blade in bay #8 status changed to OK
Dec 6 21:09:17 OA: Management Processor on Blade 8 appears unresponsive.
Dec 6 21:09:35 OA: Blade 8 has been allocated a default power value of 509W because iLO appears unresponsive.

[Kjell Inge Tufte Tyssen]

..and thank you for the responses so far! :-)

[Terri Harris]

I would contact HP technical support if you have not already. I assume the other blades installed are working ok, but have not yet been updated.

[Oberon]

I have the same issue after 9.20 and OA plus VC upgrades to the latest versions except that my systems run for a week and then some come back with the same error (with 685s and 460s - currently have 6 out of 12 servers in limbo).

My only way out is to connect on to the OA and issue a reset server commands which I prefer not to do given I have to stop all the servers to do this.

I saw another thread that said this may happen if the Interconnect addresses are on the same segment as the servers.

[Michael A. McKenney]

9.2 took out a ML 350G5, 2 fc2142SRs and DL 380 G5 and its fc2142SR.

HP has been here for 20 hours over two days. The server finally came up on one HBA and I am backing it up. I don't want to reboot it. It may not come up again.