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c7000 and bl460c - iLo Problem with OA

 
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Advisor

c7000 and bl460c - iLo Problem with OA

Hello,

13 out of 14 blades works very well but one got a problem.

These are the given informations:
"iLO network configuration problem, check connectivity to iLO default gateway"

Rack Firmware:
OA Firmware Version 2.25

Device Model - ROM Version - iLO Model - iLO Firmware Version

ProLiant BL460c G1 - I15 04/01/2008 - iLO2 - 1.50 Mar 12 2008

for every blade and now the false one:

HP ProLiant BL460c G1 - [Unknown] - [Unknown] - 1.50

If i try to access the iLo through the OA, i get a timeout. The only way is to access directly through the ip.

I already installed the latest firmware (fw-cd v8.20) and did a reset of the iLo.

Any ideas?
12 REPLIES 12
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Acclaimed Contributor

Re: c7000 and bl460c - iLo Problem with OA

The very first step I would do is to upgrade the iLO to 1.60:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=1842750&swItem=MTX-ce8171ef3d4a47099202cf0e59&prodNameId=3288156&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=3

Hope this helps!
Regards
Torsten.

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Honored Contributor

Re: c7000 and bl460c - iLo Problem with OA

You can also try...

1. Totally remove power from the server (reseat the server)

2. Reboot the OA.


In my experience, I found that a total reset of the power on the blade usually fixes the problem.


Steven
Steven Clementi
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
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Advisor

Re: c7000 and bl460c - iLo Problem with OA

Ok, now it looks like

HP ProLiant BL460c G1 - [Unknown] - [Unknown] - 1.60
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Acclaimed Contributor

Re: c7000 and bl460c - iLo Problem with OA

Did you re-seat the blade already?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Highlighted
Advisor

Re: c7000 and bl460c - iLo Problem with OA

re-seat?

I put the blade in another bay. There is the same failure.
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Honored Contributor

Re: c7000 and bl460c - iLo Problem with OA

I would
(1) Upgrade the BIOS and ILO firmware on the blade to the latest or those on the supported matrix for OA 2.25.
(2) Remove the blade
(3) Failover the OA to the standby or remove and reinsert if you just have one.
(4) Plug it back into a different slot where it was before.

If that fails. Pull off the lid of the blade and look for the dip switch to reset the ilo on next insertion of the blade. Then remove and turn dip switch off.

If that fails....you have a faulty ILO processor - call HP for MB replacement.
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Honored Contributor

Re: c7000 and bl460c - iLo Problem with OA

reflash ILO 1.60
SSH to OA and type
RESET SERVER [bay number]
answer yes
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
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Advisor

Re: c7000 and bl460c - iLo Problem with OA

What happens if I try "RESET SERVER [bay number]"?

Is it only a restart? Change it the configuration to default?
Highlighted
Honored Contributor

Re: c7000 and bl460c - iLo Problem with OA

Reset effectifely removes power to the blade momentarily and then restores power.

The same thing as taking the blade out of the bay. (My first option)

Did you reboot the OA(s)?


Steven
Steven Clementi
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)