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Critical Error Redundancy Lost

 
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New Member

Critical Error Redundancy Lost

Hello,

We just started to get a critical error complaining about redundancy lost in the power subsystem on a c7000 chassis. As far as we can tell all the power supplies are working fine.

I've attached a screenshot of what we can see in the OA.

Any ideas on what might be causing this problem?

Thanks!
33 REPLIES 33
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Honored Contributor

Re: Critical Error Redundancy Lost

OA firmware, What is the version of it ?
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New Member

Re: Critical Error Redundancy Lost

The OA firmware 2.30. We have 2 other c7000 chassis running the same firmware without any problems.
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Honored Contributor

Re: Critical Error Redundancy Lost

Can you execute show power command from the OA CLI Check the Power Allocation details.
Can you post syslog of the Active OA.
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New Member

Re: Critical Error Redundancy Lost

Thanks for your responses guys. We finally contacted HP support and they said that the power is fine and the problem is with the OA administrator firmware. They recommended downgrading to 2.25.
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Honored Contributor

Re: Critical Error Redundancy Lost

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New Member

Re: Critical Error Redundancy Lost

They said that 2.31 and 2.32 have the same problem.

Just because they recommend downgrading doesn't mean we will :-)

We will stay with 2.30 and live with this none-error.

Thanks again for your help.

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Advisor

Re: Critical Error Redundancy Lost

We too are having the same issue. Just out of the blue we received this error, even though all appears to be functioning properly with the PSUs. We are on 2.32 as well.
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New Member

Re: Critical Error Redundancy Lost

We also have the same problem. (OA firmware 2.32.) I'm having a extra problem now, I can't boot a blade server error: Power Allocation Request Insufficient enclosure power
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Advisor

Re: Critical Error Redundancy Lost

I have the same error wit OA firmware 2.41. The attached picture shows the allocate power. Only the BL680c in Bay 6 is powered on.

OA 2.41
ILO2 1.70
ROM I17 09/23/2008

Any ideas?