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тАО01-27-2011 02:12 PM
тАО01-27-2011 02:12 PM
ILO Disconnect Emails from Blade enclosures
I have 2 c7000 blade enclosures interlinked.
OA firmware on both is 3.00 and ILO firmware is
1.82 on all servers.
The issue is I get emails in our HP SYSTEMS INSIGHT MANAGER saying
"Event Name: System is unreachable
URL: http://chchmg02.**.**********.co.nz:280/mxportal/MxContextLaunch.jsp?systems=ilochchmb02&tool=System%20Page
Event originator: ilochchmb02
Event Severity: Critical
Event received: 28-Jan-2011, 06:10:26
Event description: The current system is no longer reachable from the central management server, hardware status polling has marked this system as not responding"
Now when u sign into the c7000 OA ILO is working Fine.
But we get these errors every Night.
I have tried also hard setting the OA NIC card settings on the c7000 OA to 100MB , full duplex and I have also done this on the cisco STACK.
I am at a loss as too why this is happening.
This does not happen to any other HP Servers we have plugged into the stack.
I have also built another HP Systems insight Mnager on another Server and send alerts from the OA to both of these and I get the same result....still get the disconnects.
Any Ideas
Cheers
Steve
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тАО01-27-2011 10:09 PM
тАО01-27-2011 10:09 PM
Re: ILO Disconnect Emails from Blade enclosures
Jan
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тАО02-03-2011 12:23 PM
тАО02-03-2011 12:23 PM
Re: ILO Disconnect Emails from Blade enclosures
Still have exact same issue across all Blades.
The time it starts is 5:46 pm and continues until 9:21pm so each blade fires an ilodisconnect message about every hour ...then theres silence 2:17am until 6:51 am and again each blade send and email.
I am at a loss........
I would be happy just to filter out these alerts in HP SIM so they do email the customer support desk.
HELP.....
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тАО02-03-2011 12:34 PM
тАО02-03-2011 12:34 PM
Re: ILO Disconnect Emails from Blade enclosures
No, IMHO the SIM server fires the messages. Do you use UDN? You should investigate if something prevents the communication between the SIM server and the blades.
Hope this helps!
Regards
Torsten.
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тАО02-03-2011 12:53 PM
тАО02-03-2011 12:53 PM
Re: ILO Disconnect Emails from Blade enclosures
I would check the OA logs first for any related messages.
Maybe you have some mis-configured scheduled custom collections in SIM (e.g. with wrong credentials)?
The exact message you received could be helpful.
Hope this helps!
Regards
Torsten.
__________________________________________________
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тАО02-03-2011 12:54 PM
тАО02-03-2011 12:54 PM
Re: ILO Disconnect Emails from Blade enclosures
But I built a new SIM Server and both Servers get the Alerts.
We have large cisco enterprise stacks and have over another 50 HP standard dl servers plugged in and they do not have this issue.
What is UDN? (sorry for silly question).
Cheers
Steve
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тАО02-03-2011 01:01 PM
тАО02-03-2011 01:01 PM
Re: ILO Disconnect Emails from Blade enclosures
Hope this helps!
Regards
Torsten.
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тАО02-03-2011 01:05 PM
тАО02-03-2011 01:05 PM
Re: ILO Disconnect Emails from Blade enclosures
so the SMH is not installed...is that what u are referring too.
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тАО02-03-2011 01:08 PM
тАО02-03-2011 01:08 PM
Re: ILO Disconnect Emails from Blade enclosures
Can you read from your alert mail "who" is the sender? I assume it is HP SIM.
Hope this helps!
Regards
Torsten.
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тАО02-03-2011 01:08 PM
тАО02-03-2011 01:08 PM