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OA: Health status of interconnect in bay 5 changed to Unknown

 
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Occasional Contributor

OA: Health status of interconnect in bay 5 changed to Unknown

Hi All we have a C7000 with the following error

OA: Health status of interconnect in bay 5 changed to Unknown

This is also being shown for Bay 2.

We have reseated bays 2 and 5.

We have failed over the OA1 to OA2, but the error still appears. These having have been working fine for years and now have error.

My next thought is to maybe firmware update the OA. Anyone come across this before?
3 REPLIES 3
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Acclaimed Contributor

Re: OA: Health status of interconnect in bay 5 changed to Unknown

For whatever reason the device does not answer to OA anymore.

I would try to connect serial (from OA or outside) to check the status of the device (whatever it is).


OA> connect interconnect 5

Hope this helps!
Regards
Torsten.

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Honored Contributor

Re: OA: Health status of interconnect in bay 5 changed to Unknown

what interconenct modules are in the C7000?
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Advisor

Re: OA: Health status of interconnect in bay 5 changed to Unknown

Try reseating the OA tray assembly (OA sleeve) and ensure it is fitted correctly deep inside.