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тАО08-03-2010 04:05 AM
тАО08-03-2010 04:05 AM
OA show ws460c as bl460c
2 blades WS460C were ordered and installed to customer's enclosure.
But OA shows that one of them is regular bl460.
Is it firmware issue or wrong motherboard?
Server Blade #7 Information:
Type: Server Blade
Manufacturer: HP
Product Name: ProLiant WS460c G6 Blade Workstation
Part Number: 594935-B21
System Board Spare Part Number: 595046-001
Serial Number: GB8019VB7T
UUID: 39343935-3533-4247-3830-313956423754
Server Name: DEMO-1B-05
Asset Tag: [Unknown]
ROM Version: I24 03/30/2010
Server Blade #12 Information:
Type: Server Blade
Manufacturer: HP
Product Name: ProLiant BL460c G6
Part Number: 580139-B21
System Board Spare Part Number: 595046-001
Serial Number: GB8018TWM9
UUID: 31303835-3933-4247-3830-313854574D39
Server Name: GB8018TWM9
Asset Tag: [Unknown]
ROM Version: I24 03/30/2010
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тАО08-03-2010 04:19 AM
тАО08-03-2010 04:19 AM
Re: OA show ws460c as bl460c
A wrong p/n has been entered in the RBSU (BIOS), or it hasn't been changed.
If #12 is the wrong model shown.
reboot WS
Press F9 for RBSU
Locate where you change s/n and p/n
(Under advanced or service)
Correct th p/n (Remember to use upper case)
BR
/jag
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тАО08-03-2010 04:42 AM
тАО08-03-2010 04:42 AM
Re: OA show ws460c as bl460c
There is no information about it in administrator/user/service guide and replacing broshure.
Do you know how to change access level?
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тАО08-03-2010 04:45 AM
тАО08-03-2010 04:45 AM
Re: OA show ws460c as bl460c
I just cant remember in wich sub menu, to find it.
I'll try to find some documentation.
It shuold be in 1 of the followng submenus:
System
Advanced
Maintenance
Service
asset xx
BR
/jag
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тАО08-03-2010 04:48 AM
тАО08-03-2010 04:48 AM
Re: OA show ws460c as bl460c
System options
Product ID
BR
/jag
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тАО08-09-2010 03:04 AM
тАО08-09-2010 03:04 AM
Re: OA show ws460c as bl460c
Logs and 2 screens in attach. Last logs were sent from customer and were false. )
In bios there are 2 options - serial and product ID
Product ID is 580139-B21 on both.
Blade 5
Model: ProLiant WS460c G6 Blade Workstation
Manufacturer: HP
Serial Number: GB8018TWMC
Part Number: 580139-B21
Spare Part Number: 595046-001
Mezz 1
Model: Graphics Module MXM3
Manufacturer: HP
Serial Number: 1234567899
PCA Serial Number: R902BP0063
Part Number: Various
Spare Part Number: 594936-B21
Product Ver: 00
and
Blade 12
Model: ProLiant BL460c G6
Manufacturer: HP
Serial Number: GB8018TWM9
Part Number: 580139-B21
Spare Part Number: 595046-001
Mezz 1
Model: Graphics Module MXM3
Manufacturer: HP
Serial Number: 1234567899
PCA Serial Number: R902BP0068
Part Number: Various
Spare Part Number: 594936-B21
Product Ver: 00
Do you have any ideas?
Thanks.
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тАО08-10-2010 12:14 AM
тАО08-10-2010 12:14 AM
Re: OA show ws460c as bl460c
I lookedup, the p/n + s/n on itrc warrenty checker.
It is the correct p/n's for WS460c G6 CTO.
You could try to check everything on the ILO's.
Could be, you need to go to latest OA fw, if not allready there.
Sorry no better ideas.
BR
/jag
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тАО08-10-2010 12:20 AM
тАО08-10-2010 12:20 AM
Re: OA show ws460c as bl460c
As I understand, there is no diference between servers then names. Isn't it?
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тАО08-10-2010 12:28 AM
тАО08-10-2010 12:28 AM
Re: OA show ws460c as bl460c
It is the same System board, BIOS etc.
BR
/jag
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тАО11-11-2011 02:16 AM
тАО11-11-2011 02:16 AM
Re: OA show ws460c as bl460c
- If graphics mezzanine card is installed on blade, it would detect as WS460c G6 and Remote console mode is available under system options menu on RBSU.
- If no graphics mezzanine card is installed on blade, it would detect as BL460c G6 and Remote console mode is unavailable under system options menu on RBSU.
NK