Server power removed/Server reset on hpe DL380 G9

[drissatraore]

hello,

i need your support for resolve my issue.

For some time now I have noticed a sudden shutdown of my dl380 g9 server. on even log of ilo I get as output:

"1497"," Informational","iLO 4","11/19/2022 02:41","11/19/2022 02:41","1","Server power restored.",
"1496"," Caution","iLO 4","11/19/2022 02:41","11/19/2022 02:41","1","Server reset.",

"1491 4","11/19/2022 02:59","11/19/2022 02:28","3","Embedded Flash/SD-CARD: The AHS file system mount failed with (I/O error)"," Critical","iLO

"1425"," Informational","iLO 4","11/01/2022 09:25","11/01/2022 09:25","1","On-board clock set; was 11/01/2022 09:16:42.",
"1424"," Caution","iLO 4","11/01/2022 09:15","11/01/2022 09:15","1","Server reset.",
"1423"," Informational","iLO 4","11/01/2022 09:15","11/01/2022 09:15","2","Server power restored.",
"1422"," Caution","iLO 4","11/01/2022 09:15","11/01/2022 09:15","1","Server reset.",
"1421"," Informational","iLO 4","11/01/2022 04:00","11/01/2022 04:00","1","Server power removed.",

Also I also tried to collect the AHS logs in vain and I receive an error in return:

"1491 4","11/19/2022 02:59","11/19/2022 02:28","3","Embedded Flash/SD-CARD: The AHS file system mount failed with (I/O error)"," Critical","iLO

NB:my bios version is P89 v1.40 06052015

[Suman_1978]

Hi,

May be your issue is described in this Advisory.

Primarily, you may have to update iLO Firmware.
Please do not format the NAND, please consult HPE Support before doing the NAND format.

Thank You!
I work with HPE but opinions expressed here are mine.
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