BladeSystem - General
1826706 Members
2553 Online
109697 Solutions
New Discussion

Virtual Connect support information files corrupted ?

 
chuckk281
Trusted Contributor

Virtual Connect support information files corrupted ?

Jean-yves had a question on the Virtual Connect support files:

 

***************

 

Hello

Customer is running Virtual Connect version 2.30/1/40

Tried to check Virtual Connect support on several enclosures

All are corrupted and undreadable

Is it a known issue in 2.30  (mixed environement Intel/Integrity in both enclosures)?

Any advice welcomed

 

*****************************

 

Nick responded:

 

*******************************

 

The VC support dump information is encrypted and can only be read by certain HP support staff.

 

*************************

 

Any other thoughts regarding this?