BladeSystem - General
1752808 Members
5479 Online
108789 Solutions
New Discussion юеВ

Re: Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

 
ashraf_islam
Advisor

Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

I have faced a problem in HP BL465c G5 server. Here error shown in iLO2 ; Power loss due to overheating. Attempting to restore power.

I have tried to power on server from OA but after few seconds it goes power off again.

I have also interchange the bay position.
I have interchange processor with another running processor and also system board with running systemboard. But same error shown and server BIOS is not boot UP. I have updated  iLO2 version to 2.33 Mar 20 2018.

ROM Version  A13 05/02/2011

Still Issue is not solved.  

Please need assistance from expert for urgent solution.

4 REPLIES 4
ashraf_islam
Advisor

Re: Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

Here OA firmware version is 4.8.

 

Also see the aoutput for analysis...

OA-001F296DCC11> SHOW ENCLOSURE POWER_SUMMARY

Enclosure Bay Output Allocation:
Bay               Power Allocated (Watts DC)
-------------     --------------------------
Devices                   2407
Interconnects          +   184
Fans                   +   500
                       -------
                       =  3091

Enclosure Output Power Summary:
Enclosure             Watts DC
----------------      --------
Power Capacity            6573
Power Allocation       -  3091
Power Available        =  3482

Enclosure Input Power Summary:
Enclosure              Watts AC
-----------------      --------
Present Power             1646
Max Input Power           8000
Dynamic Power Cap      Not Set
Power Limit               8000

Device Bay Power Summary:
                          Power Allocated
Bay  Name                 (Watts DC)
---  -------------------  ---------------
  1  MPR-DS-1                    323
  4  MPR-BEFTNAPP-1              265
  5  MPR-IIS                       0
  7  server BL860c               455
  8  server BL860c               455
 10  MPR-ARCHAPP-1               320
 11  MPR-BACHAPP-1               269
 13  MPR-IIS                     320
                              -------
                              =  2407

Interconnect Bay Power Summary:
Bay  Name                              Power Allocated (Watts DC)
---  --------------------------------  --------------------------
  1  Cisco Catalyst Blade Switch 302                 60
  2  Cisco Catalyst Blade Switch 302                 60
  3  HP 4Gb Fibre Channel Pass-thru                  32
  4  HP 4Gb Fibre Channel Pass-thru                  32
                                                -------
                                                =   184

Fan Power Summary:
Total Fans        Fan Rule          Present Power   Power Allocated
(Number of Fans)  (Number of Fans)  (Watts DC)      (Watts DC)
----------------  ----------------  --------------  ---------------
       10                10                 98             500

ashraf_islam
Advisor

Re: Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

Waiting for solution from HPE expert guys..

ashraf_islam
Advisor

Re: Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

Need help from expert end for solution........

TechToaster
Occasional Visitor

Re: Error: Power loss due to overheating. Attempting to restore power. Server: hp bl465c G5

Im not an "HPE Expert" but have you removed and fully cleaned the proc(s) and the cooler(s) with rubbing alcohol and replacing the old thermal grease with fresh new grease? That's there I would start due to the age the server, that stuff gets old and crusty and creates a useless contact patch between the proc and cooler - which in turn allows the proc to overheat and shut down the entire system.