Clustered Blades losing connectivity

[chuckk281]

Gary was looking for some assistance:

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Experts,

I am not a Virtual Connect expert and received the following summary from a customer.

Customer is losing blade connectivity after any network event and it seems that their redundancy is not setup correctly.

How do we/they ensure that Teaming and VC is configured properly.

One of the teamed nic's appears to be dropping connection.  Its always the Team 1 nic 2 which corresponds to VC Bay 2-a.

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Brian looked into it:

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Well I would first unteam the nics and give them both IP’s then verify both NICs can infact ping the default gateway by disabling each one pinging and renabling.  This will verify that the uplinks and indeed working and support a teamed solution.

If both NIC’s work then you may have success by disabling the heartbeat packets on the TEAM as I have seen some switches require some specific configuration to support the heartbeat packets.  When the heartbeat packets aren’t working properly it will down a specific connection… because the primary NIC will see HB packets to the secondary NIC.  If the switch isn’t passing them then it will disable the member of the team.  You can see heartbeat transmitted and received in the statistics on the team in NCU.  By disaling the HB packets you will be solely relying on link state for failure detection so you need to ensure you are also using smartlink on the vnet… with Flex-10 that means you have to worry about the DCC firmware and drivers being at appropriate revs.

I am assuming this is Windows…. Can you verify the OS.

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This should help. Any other input for Gary?